Ways to bother us directly.

Reach Out

FAQ

Find the most frequently asked questions below.
  • sh!thappens is a homegrown patch brand for people who are done pretending that life is always sorted.

    We create patches that help you
    personalise, repair, refresh, or completely change the mood of clothes, sneakers, bags, and other things you already own.

    Because sometimes the outfit is fine. It just needs a little chaos.

  • Yes—all sh!thappens patches are made from cloth and are designed to be removable, reusable, and swappable.

    These are not iron-on patches. Depending on the patch and where you want to place it, you can use patch tape, safety pins,
    clips, loops, or stitching.

    Wear one on your T-shirt today, move it to
    your tote tomorrow, or stitch it permanently when you are finally ready to
    commit. The recommended attachment methods are mentioned on each product page.

  • T-shirts, shirts, jackets, denim, trousers,
    tote bags, backpacks, caps, pockets, sleeves, and fabric sneakers are all fair
    game.

    Selected clip-on and loop patches can also
    be attached to shoelaces, sneaker tongues, bag straps, belt loops, and garment edges.

    Basically, if it can hold a patch without
    having an emotional breakdown, you can probably patch it.

  • Our collection includes printed,
    embroidered, machine-finished, and handmade patches. The exact details are
    mentioned on the individual product page.

    Handmade pieces may have small differences in stitching, placement, texture, or finishing. That is not a defect. It is proof that a real person made it—and that your patch has its own tiny personality disorder.

  • Remove the patches before washing your clothes, bags, or sneakers.

    For handmade, embroidered, layered, mirror,
    or rhinestone patches, gently clean the surface with a soft, slightly damp cloth. Avoid soaking, scrubbing, bleaching, tumble-drying, or ironing directly over them.

    Treat them nicely. They are dramatic but
    delicate.

  • Orders are usually processed as quickly as
    possible, and some may be dispatched by the next working day.

    Delivery generally takes around 3–7 working
    days after dispatch, depending on your location, the courier, weather, public
    holidays, and the universe’s mood.

    Tracking details will be shared after
    dispatch. For urgent orders, please contact us before placing the order so we can check the fastest available option.

  • Cash on Delivery may be available for
    eligible orders and locations. We may contact you to reconfirm your address and availability before processing a COD order. Unconfirmed orders may be placed on hold or cancelled.

    We do not accept returns, refunds, or
    exchanges for a change of mind, ordering the wrong product, or minor handmade variations.

    In case you receive an incorrect or
    significantly damaged product, please contact us with clear photographs and an unboxing video within the timeline mentioned in our Returns and Refund Policy.

    Please read the complete policy on our
    website before ordering. Not fun, but necessary.

  • Yes. Reach out to us for order support,
    bulk orders, gifting, collaborations, retail partnerships, events, styling questions, or possible custom projects.

    For an existing order, please share your
    order number and the email address or phone number used while ordering.

    For bulk or custom enquiries, please
    mention the approximate quantity, design requirement, preferred timeline, and budget. Customisation depends on feasibility, quantities, and production
    timelines.

    Send us the details through the form on
    this page, or contact us directly:

    WhatsApp: +91 99109 98619
    Email: letstalk@shithappens.co