Privacy policy

This Privacy Policy outlines how sh!thappens (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website, such as when you place an order, sign up for updates, or browse our pages.

a. Personally Identifiable Information

  • Full name

  • Contact number

  • Email address

  • Billing and delivery addresses

  • Payment details (processed securely via third-party providers)

b. Non-Personal Information

  • IP address

  • Device and browser type

  • Pages visited and usage statistics

  • Cookies and tracking data

We collect this information when you register or place an order, sign up for marketing communication, contact us for support, and browse our website. This information helps us fulfil your orders, offer customer support, and improve our site’s performance and functionality.

 

 

2. How We Use Your Information

Your information is collected and used for the following purposes:

  • To process and deliver your orders accurately

  • To provide order status updates and customer service

  • To send marketing or promotional emails, only if you opt in

  • To analyse website traffic and improve our user experience

  • To comply with any legal obligations or enforcement requests

We will never use your data for purposes beyond those stated here without your explicit consent.

 

 

3. Cookies and Tracking Technologies

Cookies are small text files that a website places on your device to collect standard internet log information and visitor behaviour data. When you visit our website, we may collect information automatically through cookies or similar technologies.

We use cookies to:

  • Remember your shopping cart and login details

  • Understand how you use our website

  • Measure the effectiveness of marketing campaigns

  • Provide a smoother and more personalised browsing experience

You can choose to accept or refuse cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of the site.

 

 

4. Data Security

We implement industry-standard security measures to protect your personal data. These include:

  • Secure server access (HTTPS)

  • Encrypted payment processing via third-party gateways

  • Role-based access controls and internal protocols

While we take all reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we continually monitor and update our systems to minimise risk.

 

 

5. Sharing of Information

We do not sell or rent your personal information.

However, we may share your data with:

  • Payment gateways and logistics partners, solely for order fulfilment

  • IT and analytics service providers, to improve performance

  • Legal or governmental authorities, where required by law

All third-party partners are bound by confidentiality and data protection obligations consistent with Indian regulations.

 

 

6. Your Rights

Under applicable Indian law, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or outdated data

  • Withdraw your consent for data usage

  • Request deletion of your data, subject to regulatory or legal obligations

To exercise any of these rights, please email us at letstalk@shithappens.co with a clear description of your request.

 

 

7. Data Retention

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting obligations. Non-personal information may be retained longer for analytical purposes.

 

 

8. Third-Party Websites

Our website may contain links to third-party websites, such as social media platforms or payment gateways. Once you leave our domain, this Privacy Policy no longer applies. We recommend reviewing the privacy policies of any external sites you visit.

 

 

9. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically. Continued use of the site after updates implies acceptance of the revised terms.

Last updated on: 14 August 2025